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To open a savings account online you must have a valid email address. We recommend that you use a personal computer or laptop to access our Online Service. We also need to know whether the account is just for you or for you and another person. If it is for you and another person, they must have authorised you to act on their behalf and to give us their personal information.

In order to confirm your identity, we need to verify your name and address. We will do this electronically by using credit reference agencies to search sources of information relating to you (an identity search). This search will not affect your credit rating. You may be asked to provide additional evidence if we are unable to verify your identity electronically.

You must provide a valid UK bank / building society account as your nominated account. It must be in your name, either solely or jointly with others. The account that you provide as your nominated account will be the account to which any electronic payment that you make through the Online Service will be paid. We will electronically verify your nominated account details. If we cannot verify your nominated account details electronically we may ask you to provide additional evidence, such as an account statement.

If you wish to apply for a savings product, you must also be ordinarily resident in the UK for tax purposes. If you purchase a Windfall Bond, you must also continue to be ordinarily resident in the UK for tax purposes in order to be eligible for a prize in the monthly draw.

You have 15 days from the date you applied for your savings account, to add your initial funds and provide any identification documents (if required)

* Indicates required field

Who the application is for *

Just me
Myself and another person

Your date of birth *

Date of birth of 2nd person *

No ISA Limit has been configured for the current financial year. Please contact us on 01582 XXXXX to progress.

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Select the type of savings account you wish to apply for.Some accounts have interest paid monthly or annually, please ensure you are selecting the correct account.
Once you have selected your savings account, please click on 'Continue to About You' which can be found at the bottom of the page.

Account type *

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Your Account

* Indicates required field

What would you like to call your savings account? *

You can choose a nickname for your account, e.g. holiday fund. If you don't want to use a nickname, just use the product you are applying for. This must not contain any special characters or be longer than 20 numbers/characters. You may need to use this in the future for security purposes, so please make a note of this.

How much do you estimate that you will save in total? You are not committed to this amount, we simply want to use this figure to measure how much you're planning to save with us. If your account allows additions, you don’t need to add all your savings today. *

Nominated account for withdrawals

Please specify the account you would like withdrawals, interest payments (if paid away is an option) and any maturing funds to be sent to. Please note this must be an account in your name.

Whose bank account is it?

First applicant
Second applicant
It is a joint account

Sort code *

Account number *

Account holder(s). Note this must be less than 18 characters. Please shorten if needed, for example for “Mrs A B Building & Mr C D Society” please write “Building Society”) *

Where would you like the interest to be paid? When opening a monthly account, interest has to be paid either into your bank account or another account within the Society *

Please enter your existing account number to transfer your interest to.

Account holder name(s)

Account number

Please enter your existing account number to transfer your interest to.

Sort code *

Account number *

Account holder(s). Note this must be less than 18 characters. Please shorten if needed, for example for “Mrs A B Building & Mr C D Society” please write “Building Society”) *

Apply

Here's a reminder of the account you've chosen and the key features:

* Indicates required field

Account nickname:

Planned total savings (£): 0.00

Please enter your e-mail address so that we can register you for online access to your account.

E-mail address *

Confirm e-mail address *

Financial Services Compensation Scheme*

Please click on the link below to open and read the information sheet about the protection of your eligible deposits.You will not be able to submit your application until you have acknowledged receipt of the information.

Financial Services Compensation Scheme Information Sheet (including exclusion list)

I/we confirm acknowledgement of the Financial Services Compensation Scheme Information Sheet (including exclusion list).

Terms and Conditions*

Before you are able to submit your application please click on each of the links below to open and read the documents. You will not be able to continue until you have read these.

I/ we have been given clear and appropriate information on the different types of savings accounts to help me/ us choose the right one for me/ us and I/ we have read and agree to the product terms and conditions

Use of Your Data for Payment Services*

By submitting this application you explicitly consent to us accessing, processing and storing any personal information you provide to us, for the purposes of providing payment services to you, such as faster payments to and from your account. This is separate from and does not affect any rights and obligations you or we may have under data protection legislation. You may withdraw this consent by closing your account.

I/we understand that my/our personal data will be used by you for the provision of payment services and I/we agree to this.

Before we finish we need to confirm that you are not a robot!

You must open and read all the Terms and Conditions by clicking on the links above before you submit your application.

Personal Savings Application Submission Errors

Important next steps to open your account.

Good news! Your new account is ready for you to start saving

Your next steps…
1 - complete your registration for our Online Service, and then
2 - pay money into your new account.

Please note you will need to fund your account within 15 days otherwise your account will be closed.

Please note, for us to guarantee any funds to be credited to your account within the current tax year (2024 / 2025), funds sent to us via faster payment will need to be received by 11:59pm on Tuesday 1st April, and any debit card payments will be accepted until 6pm 5th April 2025.

If you’re opening this account in joint names, the other account holder will also need to register for our Online Service.

1 - Complete your registration for our Online Service:

We’ve sent you two emails; one gives you a link to set up your password and memorable word, and the other gives you your username.

Once you’ve followed the instructions, you’ll be able to pay into your account (see below).

To complete your registration, we’ll send you a verification code within the next working day. Existing customers will receive this by post and new customers by email. Please follow the instructions provided. You can still pay money in before receiving or entering this code.
Once you’ve entered your verification code, if you’re an existing customer you’ll be able to move money between accounts online. Until then you’ll need to call us to transfer existing savings to your new account.

If you haven’t seen any of these emails, please check your junk or spam folders before contacting us.

2 - How to pay in:

Bank transfer
Log in to your new savings account and click on ‘Pay money in’ to find the details that your bank or building society will need.

Debit card
Log in to your new savings account and click on ‘Pay money in’. Select ‘Use a card now’ to make the payment.

Transfer money from an existing savings account with us (subject to normal withdrawal terms of the paying account).
Once you’ve entered your verification code, you can move money between your accounts. Select the account you’d like to withdraw from and click ‘Take money out’.

Cheque (if your new account allows cheque payments).
Please make cheques payable to “Family Building Society” followed by your account number. You can find your 10-digit account number by clicking the ‘Pay money in’ button once you’re logged in. If the cheque you’re using to open your account is not drawn from an account in your name, please contact our Family Service Team before you send it to us.

For full details of how to pay money in, please check our website or your Product Features leaflet. If you need another copy of this, please contact our Family Service Team on 03330 140144.

Thank you for saving with Family Building Society.

We have been unable to verify your identity and activate your account.

Please note, for us to guarantee your ISA will be opened and funded within the current tax year (2024 / 2025), we must receive your identification documentation by Friday 28th March. Funds sent to us via faster payment will need to be received by 11:59pm on Tuesday 1st April, and any debit card payments will be accepted until 6pm 5th April 2025.

It is important that you do not send us any funds until we have emailed you. There may be times when we need to contact you on our secure messaging portal or by post to let you know what we need to complete your application.

In the meantime, you can complete your registration for our Online Service.

You will receive two other emails: one will provide a link to set up your password and memorable word, and the other will provide your username.

We will also send you a verification code, existing customers will receive this by post and new customers by email by the end of the next working day after you applied. Once we have received your identity documents and confirmed your account is active, you do not need to wait for the verification code to pay into your account.

If you haven’t seen any of these emails, please check your junk or spam folders before contacting us.

If you no longer wish to proceed with your registration for the Online Service, you can return to Family Building Society.

Please note that as you have started an application, you may receive reminders to send in identification and/or funding. If you no longer wish to open your account, these can be disregarded.

Supporting documentation

Under the Money Laundering Regulations and Financial Services Authority rules, we are required to verify both the name, address and date of birth of investors. To do this, we will ordinarily use an electronic verification system.

For online applications, you will also need to supply a certified copy of a full UK photo driving licence or a valid UK or EU passport, or an original utility bill which is less than 3 months old (not a mobile phone bill).

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Important next steps to open your account.

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